Weather Alert: Due to the pending inclement weather and hazardous road conditions, Smart Financial will be closed on Tuesday, January 21st and until 1pm on Wednesday, January 22nd. We will update any changes to this planned closure on our website, online banking app, and social media channels. Members can access online and mobile banking 24/7 as always. Please be safe and warm and we look forward to reopening to serve you once this weather event has passed. Thank you!

COMPLAINT NOTICE

This credit union is incorporated under the laws of the State of Texas and under state law is subject to regulatory oversight by the Texas Credit Union Department. If you have a dispute with Smart Financial Credit Union, you should first contact us at:

Smart Financial Credit Union 
P.O. Box 920719 
Houston, Texas 77292-0719

713-850-1600
memberservices@smartcu.org
Fax - 713-407-1859

If any dispute is not resolved to your satisfaction, you may also file a complaint against the credit union by contacting the Texas Credit Union Department through one of the means indicated below: In Person or U.S. Mail: 914 East Anderson Lane, Austin, Texas 78752-1699, Telephone Number: (512) 837-9236, Facsimile Number: (512) 832-0278; email: complaints@cud.texas.gov., Website: www.cud.texas.gov.